Questions about sending postcards

Everything people ask before sending their first card: what a postcard costs, how long it takes to arrive, what the card itself is like, and what happens if something goes wrong in the mail.

Send a postcard

Sending a postcard

Earth Voyage turns a photo into a real, mailed postcard. You create the card on your phone, and we print, stamp and mail it. The questions below are the ones people ask most often before their first card.

Frequently asked questions

What is Earth Voyage?

Earth Voyage is a platform that lets you turn your favorite photos into high-quality physical postcards. You create the card on your phone, and we print, stamp and mail it for you.

How does it work?

Upload a photo, personalize the front, write a message for the back, enter the recipient address, and pay. We print the postcard and mail it directly to their mailbox.

What are the postcards like? What is the quality?

Every postcard is printed on beautiful, thick cardstock with a vibrant, glossy finish to make your photo look its best. The standard size is 4x6 inches, just like a traditional postcard.

Can I customize my postcard?

Yes. You use your own photo for the front and write your own message for the back. You can also start from one of our destination templates.

Can I schedule a postcard to be sent on a future date?

Yes. Create the postcard today and schedule it to be mailed on a specific date in the future — useful for birthdays, anniversaries and holidays.

How much does it cost to send a postcard?

A single postcard is $4.99, and that covers printing, a stamp and delivery. Multi-card packs bring the price per card down: 3 cards for $11.97 works out at $3.99 each, and 10 cards for $29.90 at $2.99 each.

Do the different plans have different features?

No. Every plan includes the same postcard and the same features. The only difference is the price per card — the more you buy, the less each one costs.

Do my postcard credits expire?

Never. Your postcard credits are yours until you use them, so you can be ready to send a memory whenever inspiration strikes.

What payment methods do you accept?

All major credit cards, plus Apple Pay and Google Pay for a faster checkout.

Where do you deliver to?

Currently, we mail postcards to any valid mailing address within the United States.

Do you offer international shipping?

Not at this time. Worldwide delivery is something we are planning, but today we mail within the United States only.

How long does delivery take?

Delivery times are typically between 3 to 7 business days, depending on the destination. You will be notified once your card has shipped.

Can I track my postcard?

Yes. You can follow your postcard inside Earth Voyage, from the moment we print it until it arrives in the recipient mailbox.

What happens if my postcard gets lost or is damaged in the mail?

We have a happiness guarantee. If your postcard is lost, damaged, or you are not completely satisfied for any reason, contact our support team. We will send a replacement free of charge or provide a full refund.

Why do I need to create an account?

You do not need one to send your first card. An account lets you see the postcards you have sent, keep an address book so you only type an address once, and track your orders.

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